PRIVACY POLICY


Last Updated: February 25, 2026

MAX MD Medical Aesthetics + Wellness (“MAX MD,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit forms, request information, book appointments, or communicate with us (collectively, the “Services”).

IMPORTANT NOTE ABOUT MEDICAL INFORMATION:
Our website and related online services are intended for general informational and scheduling purposes. Unless explicitly stated, our website is not intended to collect or transmit sensitive medical information. If you choose to submit health-related details through a form or message, you acknowledge that you are voluntarily providing that information.


1) CONTACT INFORMATION

MAX MD Medical Aesthetics + Wellness
520 Franklin Ave, Suite 254
Garden City, NY 11530
United States

Phone: (516) 284-4288
Email: Dr.S@MAX-MD.com

Hours:
Mon – Fri: 5:00 am – 8:00 pm
Sat – Sun: 9:00 am – 4:00 pm

2) INFORMATION WE COLLECT


A) INFORMATION YOU PROVIDE TO US

We may collect information you provide directly, including:

  • Contact details (name, email address, phone number)
  • Appointment-related details (requested services, preferred dates/times, scheduling notes)
  • Intake or inquiry details you submit through our website forms (which may include optional information you choose to share)
  • Communication content (messages you send to us via forms, email, SMS, phone, or other channels)


B) INFORMATION COLLECTED AUTOMATICALLY

When you use our website, we may automatically collect:

  • Device and usage information (IP address, browser type, device type, pages viewed, time spent, referring/exit pages)
  • Cookies and similar technologies (see Section 7)


C) INFORMATION FROM THIRD PARTIES

We may receive information from:

  • Scheduling/booking providers (e.g., appointment platforms you use to request or manage bookings)
  • Website analytics providers that help us understand website performance and improve user experience


3) HOW WE USE YOUR INFORMATION

We use information we collect to:

  • Provide, operate, and improve our Services
  • Respond to inquiries and provide customer support
  • Schedule appointments and provide appointment-related communications
  • Send administrative information (service updates, policy changes, operational messages)
  • Maintain the security of our website, prevent fraud, and protect our rights
  • Comply with legal obligations and enforce our policies

We do not sell your personal information.


4) HOW WE SHARE YOUR INFORMATION

We may share your information in limited circumstances, including:

  • Service providers that help us operate our website and services (e.g., website hosting, analytics, scheduling tools, communications providers). These vendors are permitted to use your information only to perform services on our behalf.
  • Legal and safety reasons if required by law, subpoena, court order, or to protect the rights, property, and safety of MAX MD, our clients, or others.
  • Business transfers in connection with a merger, acquisition, or sale of assets (your information may be transferred as part of that transaction, subject to standard confidentiality protections).

No marketing list sharing: Customer information, including phone numbers, is not sold, rented, or shared with third parties for marketing purposes.


5) MEDICAL PRIVACY / HEALTH INFORMATION

MAX MD is a medical aesthetics and wellness practice. Depending on how you engage with us, some information you provide may relate to your health or treatment preferences.

  • Please avoid submitting highly sensitive medical information through general website contact forms unless specifically requested.
  • If you become a patient, certain information may be subject to additional protections and requirements under applicable healthcare privacy laws.

If you have questions about the privacy of patient records, please contact us using the information in Section 1.


6) SMS PRIVACY POLICY & TERMS OF SERVICE

MAX MD Medical Aesthetics + Wellness may use SMS text messaging to communicate with clients regarding appointment confirmations, appointment reminders, scheduling assistance, and responses to client-initiated inquiries.

By providing your phone number and opting in through our website form or intake forms, you consent to receive SMS messages related to your inquiry, appointments, and care.

  • Message frequency varies.
  • Message and data rates may apply.
  • You may opt out at any time by replying STOP. Upon opting out, you will receive a confirmation message stating that you will receive no further SMS messages. You may reply START to re-subscribe.
  • For assistance, reply HELP or contact our office directly at (516) 284-4288 or Dr.S@MAX-MD.com.
  • MAX MD Medical Aesthetics + Wellness does not send promotional marketing messages under this SMS program.
  • Customer information, including phone numbers, is not sold, rented, or shared with third parties for marketing purposes.
  • SMS consent is not a condition of purchase.


7) COOKIES & ANALYTICS

We may use cookies, pixels, and similar technologies to:

  • Keep our website functioning properly
  • Understand how visitors use our website
  • Improve performance and user experience

You can control cookies through your browser settings. Disabling cookies may affect certain website functionality.


8) DATA SECURITY

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.


9) DATA RETENTION

We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.


10) YOUR PRIVACY CHOICES

Depending on your location and applicable law, you may have rights to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain information (subject to legal and operational requirements)
  • Opt out of certain communications (including SMS as described above)

To request changes or exercise rights, contact us at Dr.S@MAX-MD.com.


11) CHILDREN’S PRIVACY

Our Services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us and we will take appropriate steps to delete it.


12) THIRD-PARTY LINKS

Our website may contain links to third-party websites or services (including booking platforms). We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.


13) CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. The “Last Updated” date at the top indicates when changes were last made. Your continued use of the Services after updates means you accept the revised policy.


14) CONTACT US

If you have questions about this Privacy Policy or our privacy practices, contact:

MAX MD Medical Aesthetics + Wellness
520 Franklin Ave, Suite 254
Garden City, NY 11530
United States
Phone: (516) 284-4288
Email: Dr.S@MAX-MD.com